000 01562cam a2200301ua 4500
005 20140829195605.0
008 100422s2010 vtu b 001 0 eng
010 _a 2010015523
020 _a9781409402893 (hardback : alk. paper)
020 _a9781409402909 (ebook)
040 _aDLC
_cDLC
_dDLC
043 _ae-fr---
050 _aHV265
_b.D813 2010
082 _a
_b
100 _aDubois, Vincent,
_d1966-
245 _aThe bureaucrat and the poor :
_bencounters in French welfare offices /
_cVincent Dubois ; Translated from French by Jean-Yves Bart.
260 _aBurlington, VT :
_bAshgate,
_cc2010.
300 _axxi, 206 p. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 195-199) and indexes.
505 _aThe public -- Organising face-to-face encounters -- An unequal relationship -- Administrative exchanges, normative exchanges -- The post and the role of the agent -- On becoming an agent -- The agents as individuals -- Facing misery -- Managing social inequality -- The agent`s separate identities -- Flaws in the system -- Putting up with the institution -- The return of the repressed individual -- Adapting the institution.
650 _aPublic welfare
_zFrance.
650 _aHuman services
_zFrance.
651 _aFrance
_xSocial policy
_y1995-
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
925 _aacquire
_b2 shelf copies
_xpolicy default
942 _cBK
955 _exj06 2010-11-22 to BCCD
_wrd05 2010-04-22
999 _c6003
_d6003