000			01335cam a2200289ua 4500
005			20140829195539.0
008			100915s2011 enk 000 0 eng
010			_a 2010037867
020			_a9780273735717 (pbk.)
040			_aDLC _cDLC
050			_aBF637.C45 _bS265 2011
082			_a _b
100			_aSargent, Emma.
245			_aHow you can talk to anyone in every situation / _cEmma Sargent and Tim Fearon.
260			_aHarlow, England ; _bPrentice Hall Life, _cc2011. _aNew York :
263			_a1011
300			_ap. cm.
505			_aThe secrets of talking to anyone with confidence -- It`s all about you -- Conversation basics -- How to build rapport and connect with anyone -- How you can talk to anyone at work -- How to talk to anyone in difficult situations -- When to shut up! -- How to talk when you want to shine.
650			_aInterpersonal communication.
650			_aConversation.
700			_aFearon, Tim.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
925			_aacquire _b2 shelf copies _eclaim1 2011-05-20 _xpolicy default _eclaim2 2011-09-21
942			_cBK
955			_exj15 2010-09-15 to Dewey _wrd06 2010-09-15
963			_aRobert Sykes; phone: +44-1279623200; fax: +44-1279 623866; email: robert.sykes@pearson.com; bc: robert.sykes@pearson.com
999			_c4048 _d4048