000 | 00448cam a2200145ua 4500 | ||
---|---|---|---|
008 | 131111n2009 ii |||gr||||Z||||||eng | ||
020 | _a9788170005780(hbk) | ||
082 |
_a025.5 _bCOF |
||
100 |
_aCoffman, Steve, _eAuthor., |
||
245 |
_aGoing live : _bstarting and running a virtual reference service / _c by Steve Coffman . |
||
250 | _a1st ed. | ||
260 |
_aNew Delhi _bEss Ess Publications _c2009 |
||
300 |
_aviii, 182p.: _c23cm. |
||
942 | _cBK | ||
999 |
_c18969 _d18969 |