TY  - BOOK
AU  - Fake, Brenda.
TI  - What works for GE may not work for you: using human systems dynamics to build a culture of process improvement 
SN  - 9781439825990 (hardback : acid-free paper)
U1  - 658.4013 
PY  - 2010///
CY  - Boca Raton
PB  - CRC Press
KW  - Organizational effectiveness
KW  - Organizational change
KW  - Process control
KW  - Quality control
KW  - General management
N1  - "A Productivity Press book"; Includes bibliographical references (p. 167-168) and index
ER  -