TY - BOOK AU - Jäger, Urs. TI - Managing social businesses: mission, governance, strategy, and accountability SN - 9780230252547 (hc) AV - HD62.6 .J34 2010 U1 - 658 PY - 2010/// CY - Houndsmill, Basingstoke, Hampshire, New York PB - Palgrave Macmillan KW - Nonprofit organizations KW - Decision making KW - Strategic planning KW - Responsibility N1 - Includes bibliographical references and index; The concept : the practice of complex decision making -- Managing at the interface of market & civil society -- Towards a "theory of social businesses" -- Framework for complex decision making -- The mission : balance of civil society and the market -- The origin of tensions -- Decision making despite multiple identities -- Governance : balance of solidarity and function -- Resource tension areas -- Impact tension areas -- Leadership tension areas -- Motivation tension areas -- Strategy : balance of past and future -- Screening for strategies -- Legitimization and strategic initiatives -- Strategy portfolio -- Accountability : balance of action and communication -- Accountability work -- Bargaining accountability ER -