Assessing service quality. satisfying the expectations of library customers. Hernon, Peter

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Material type: Text

TextLanguage: English Publication details: London. Facet. 2015.Edition: 3rd edDescription: xiii. 218p. : pbkISBN:

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List(s) this item appears in: BR1004 Library and Information Science 29105 to 29121

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Central Library General Section	025.5 HER (Browse shelf(Opens below))	Available		029121

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Previous	025.49 MIL \| 025.49 MIL \| 025.49 MIL Sears List of Subject Headings	025.490255 KUM Information retrieval thesaurus :	025.5 COF Going live :	025.5 HER Assessing service quality.	025.5 WHO Leading Libraries:How to Create a Service Cultural/	025.502 DHA Big data Applications for Improving Library Services /	025.52 ALI Reference service and the digital source of information	Next

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