Quality inspired management : the key to sustainability / C. Harold Aikens.
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TextPublication details: Boston : Prentice Hall, c2011.Description: xxiii, 623 p. : ill. ; 29 cmISBN: - 9780131197565 (alk. paper)
- 0131197568 (alk. paper)
- HD62.15 .A3953 2011
| Item type | Current library | Call number | Status | Date due | Barcode |
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Books
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Central Library General Section | 658.4013 AIK (Browse shelf(Opens below)) | Available | 005292 |
Includes bibliographical references and index.
1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.
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