The bureaucrat and the poor :
Dubois, Vincent, 1966-
The bureaucrat and the poor : encounters in French welfare offices / Vincent Dubois ; Translated from French by Jean-Yves Bart. - Burlington, VT : Ashgate, c2010. - xxi, 206 p. ; 24 cm.
Includes bibliographical references (p. 195-199) and indexes.
The public -- Organising face-to-face encounters -- An unequal relationship -- Administrative exchanges, normative exchanges -- The post and the role of the agent -- On becoming an agent -- The agents as individuals -- Facing misery -- Managing social inequality -- The agent`s separate identities -- Flaws in the system -- Putting up with the institution -- The return of the repressed individual -- Adapting the institution.
9781409402893 (hardback : alk. paper) 9781409402909 (ebook)
2010015523
Public welfare--France.
Human services--France.
France--Social policy--1995-
HV265 / .D813 2010
/
The bureaucrat and the poor : encounters in French welfare offices / Vincent Dubois ; Translated from French by Jean-Yves Bart. - Burlington, VT : Ashgate, c2010. - xxi, 206 p. ; 24 cm.
Includes bibliographical references (p. 195-199) and indexes.
The public -- Organising face-to-face encounters -- An unequal relationship -- Administrative exchanges, normative exchanges -- The post and the role of the agent -- On becoming an agent -- The agents as individuals -- Facing misery -- Managing social inequality -- The agent`s separate identities -- Flaws in the system -- Putting up with the institution -- The return of the repressed individual -- Adapting the institution.
9781409402893 (hardback : alk. paper) 9781409402909 (ebook)
2010015523
Public welfare--France.
Human services--France.
France--Social policy--1995-
HV265 / .D813 2010
/
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