How you can talk to anyone in every situation /
Emma Sargent and Tim Fearon.
- Harlow, England ; New York : Prentice Hall Life, c2011.
- p. cm.
The secrets of talking to anyone with confidence -- It`s all about you -- Conversation basics -- How to build rapport and connect with anyone -- How you can talk to anyone at work -- How to talk to anyone in difficult situations -- When to shut up! -- How to talk when you want to shine.