What works for GE may not work for you : using human systems dynamics to build a culture of process improvement /
Lawrence Solow and Brenda Fake.
- Boca Raton : CRC Press, c2010.
- xxvi, 179 p. : ill. ; 24 cm.
"A Productivity Press book".
Includes bibliographical references (p. 167-168) and index.
9781439825990 (hardback : acid-free paper)
Organizational effectiveness. Organizational change. Process control. Quality control.