Supervision : concepts and practices of management.
Kelly A. Trusty,
- Thirteenth Edition
- Boston, Cenagage learning 2016.
- xxix, 626 pages :
Previous edition published as: Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard, Jr.
Supervision management : overview and challenges -- Essentials of effective supervision -- Organizing, staffing, managing and measuring for success -- Controlling and managing performance and conflict.