Understanding your social agency /
Armand Lauffer.
- 3rd ed.
- Thousand Oaks, Calif. : SAGE, c2011.
- xii, 376 p. : ill. ; 24 cm.
- Sage human services guides ; v. 3 .
Rev. ed. of: Understanding your social agency. 2nd ed. 1984.
Includes bibliographical references and index.
Where your agency came from and where it`s going -- Concepts, theories, and classifications -- Role-playing and group membership -- Motivation and satisfaction at work -- Agencies, jobs, and careers -- Professionalism and volunteerism -- Organizational culture -- Leadership, management, and governance -- Fundraising and development -- Agency structure and change.