Normal view MARC view ISBD view

Aikens, C. Harold.

Quality inspired management : the key to sustainability / C. Harold Aikens. - Boston : Prentice Hall, c2011. - xxiii, 623 p. : ill. ; 29 cm.

Includes bibliographical references and index.

1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.

ISBN: 9780131197565 (alk. paper) 0131197568 (alk. paper)

LCCN: 2009039241

Nat. Bib. No.: GBA650620 bnb

Nat. Bib. Agency Control No.: 013479920 Uk

Subjects--Topical Terms:
Total quality management.
Sustainable development.

LC Class. No.: HD62.15 / .A3953 2011