Project management best practices : achieving global excellence /
Harold Kerzner.
- 2nd ed.
- Hoboken, N.J. : New York : John Wiley & Sons ; International Institute for Learning, c2010.
- xix, 684 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Understanding best practices -- From best practice to migraine headache -- Journey to excellence -- Project management methodologies -- Integrated processes -- Culture -- Management support -- Training and education -- Informal project management -- Behavioral excellence -- Measuring return on investment on project management training dollars -- The project office -- Six sigma and the project management office -- Project portfolio management -- Global project management excellence -- Value-driven project management -- Effect of mergers and acquisitions on project management -- Appendix: Microsoft� Operations Framework.